This Privacy Policy describes the type of personal information Maplestreetpress may collect, the purposes for which we may use the information, the circumstances in which we may share the information, and the steps we take to safeguard the information to protect your privacy.
You are deemed to accept and consent to the practices described in this Privacy Policy by:
- Visiting our website;
- Consenting to receive specific information or communications including marketing information from us; or,
- Where you are on a third-party mailing list for events held by or on behalf of Maplestreetpress.
This Privacy Policy and the use of your personal data also extends to shareholders and former shareholders where we obtain your personal data from our Registrars or a nominee shareholder who may hold shares on your behalf.
1. The personal information we collect
If you visit our website, in general you may do so without revealing any information about yourself. However, our servers, cookies and other tracking technologies collect the domain names and other information relating to users of this website, and we aggregate it to measure the use of and to improve the content of our website.
We will retain and use all personal data (for example name, email, address, date of birth and financial details) that you may provide to us including by telephone, email, in person or via this website (for example, when you request a factsheet, newsletter or a copy of our annual report). We may combine the information that you give us with other information we collect about you, including your name, contact details, and, if you are a shareholder, details of the shares you hold and the votes you cast. We collect this personal information when you provide details to us directly or through your agent, stockbroker or share plan administrator, including on shareholder application forms or stock transfer forms.
2. How we use the personal information
Depending on the personal information we receive, we may use it in the following ways:
- Checking your identity: We may use your personal data to check and verify your identity. If you provide false or inaccurate information that results in our suspecting fraud, we will notify the relevant authorities.
- Responding to your requests and complying with your instructions: We may use your personal data to respond to your requests such as where you subscribe for our monthly factsheet, newsletters or other communications or to act on any instructions you have given us.
- Complying with regulatory and legal requirements: We may use your personal data to comply with regulatory and legal obligations, such as the prevention of fraud and money laundering, or to comply with disclosure obligations to a competent authority such as HM Revenue & Customs. This may also include contacting you by letter, telephone, email or via our website with any information that we need to send you in order to comply with our regulatory and other legal requirements.
- Complying with any reasonable request for information from a person with a legal right to it: We may use your personal data when responding to individuals such as your personal representatives following your death or your trustee in bankruptcy following your bankruptcy.
- Developing and improving our services: We may use your personal data to develop and improve our services and to tell you about changes to Maplestreetpress and what we do.
- Carrying out market research and analysis: We may use your personal data to obtain feedback from you on what we do and to carry out market research and analysis.
- To invite you to events: We may use your personal data to invite you to take part in webinars, market insight, seminars or other events, and to manage your participation in them on the basis of legitimate interests.
- To send you communications about Maplestreetpress: We may use your personal data to send you information about Maplestreetpress including updates about what we are doing and our performance as well as marketing communications (including by post and email) on the basis of legitimate interests.
Of course, you are not required to supply any of the personal information that we may request. Please note that this may result in our not being able to properly deal with any request you have made or we may need to report the failure to disclose the information to a government agency or regulatory authority such as HM Revenue & Customs.
3. Who we may disclose your information to
Maplestreetpress does not disclose your personal information to third parties, except as described in this Privacy Policy.
We may also disclose personal data we hold to third parties:
(a) in the event that we sell any business or assets, in which case we may disclose personal data we hold to the prospective buyer of such business or assets; and/or
(b) if we are permitted by law to disclose your personal data to that third party or are under a legal obligation to disclose your personal data to that third party.
These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of such information to the extent they receive it, and to use your personal information only in the course of providing such services and only for the purposes that Maplestreetpress dictates and generally in accordance with the General Data Protection Regulation and any other applicable legislation.
4. Accessing and updating your personal information
You have the right to request access to your personal information at any time to check whether it is accurate and up to date.
If you want your information removed from our records, or to restrict or object to the use we may make of your information or to obtain a copy of what we may hold, again contact us as outlined above. You can also request that we stop processing your personal data for such purposes at any time by clicking on opt-out link in any electronic marketing materials we send you. We will not process your personal data for marketing purposes or send you updates about Maplestreetpress if you have informed us you do not wish to receive such materials.
5. Timely processing of the information
We will retain your personal information in accordance with applicable laws for so long as it is needed. We keep certain records, which may include personal information, for longer periods of time (including after you have sold your shareholding), if we consider that we need to do this to meet legal, regulatory, tax or accounting purposes. We will also retain information if we reasonably believe there is a prospect of complaints, challenges or litigation.
6. Keeping your information secure
We will take reasonable technical and organisational security measures to safeguard your personal information. Your information is stored securely on our computer system or that of trusted third parties and we restrict access to those who have a need to know. We provide training and education to our staff on information security. However, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security of any personal information which is transferred through the internet or email.